Effective date: October 21, 2026

This Billing Policy explains how and when you're charged when you place an order with Homvolt.

When You Are Charged

Your payment method is charged in full when you place your order, not when it ships.

Order Confirmation & Receipts

You will receive an emailed order confirmation acting as your receipt shortly after checkout.

Price Adjustments

We do not offer retroactive price adjustments for orders placed before a later sale or promotion.

Disputes & Chargebacks

If you have a billing concern, please contact us first, we resolve the vast majority of issues directly and quickly. Filing a chargeback before contacting us can delay resolution.

Contact Us

Billing questions: contact@homvolt.co.uk.